Returns & Refunds

We want you to be delighted with your purchase. If something isn't right, here's how our returns process works.

Eligibility

• Items must be returned within 7 days of delivery unless otherwise stated.
• Products must be unused, in original condition, and in their original packaging.
• Certain items (custom orders, final-sale items) are not eligible for return — check the product page for details.

How to Return

1. Contact our support team at +92 336 5592277 or WhatsApp us using the site contact links.
2. Provide your order number and photos if the item arrived damaged or incorrect.
3. We'll provide a return authorization and arrange pickup or advise on the nearest drop-off option.

Refunds

Once we receive and inspect the returned item, we will email you to confirm receipt and the status of your refund. Approved refunds will be processed within 7–10 business days to the original payment method.

Damaged or Faulty Items

If your item arrives damaged or is faulty, please contact us immediately with photos and your order number. We will prioritize a replacement or refund depending on availability.

Questions?

Call or WhatsApp us at +92 336 5592277. Our support team usually responds within 1 business day.